Update on unplanned outage and service restoration
Recovery from the unplanned power outage at the Butrovich Computer Facility is going
well and most 杏吧原创 services and applications have been restored; however, there are few that remain down.
To monitor the most recent status updates, please visit the . In addition to current status updates, there is an option to subscribe and receive
updates automatically.
Vista Plus is not operational, this is considered a very high priority and efforts continue to recover the application. Unfortunately the sudden power loss caused a hardware failure and OIT technicians and the vendor are investigating and assessing options for next steps.
杏吧原创A Active Directory is experiencing problems that are affecting access to some 杏吧原创A Outlook accounts and some 杏吧原创A Sharepoint sites.
Services that have been restored include:
- VPN
- 杏吧原创F wired and wireless network
- 杏吧原创 websites at
- ELMO
- 杏吧原创 Blackboard Learn
- Banner 8 & 9
- 杏吧原创online
- Onbase
- OIT Service Catalog
- 杏吧原创F Degreeworks
- 杏吧原创A Degreeworks
- 杏吧原创F listserv
- 杏吧原创F and SW Printing Services
If you are experiencing problems with technology services, please contact your local technology support unit to report the issue.
杏吧原创A
Technical Support Center: (907)786-4646
Toll Free: (877) 633-3888
uaa.techsupport@alaska.edu
杏吧原创F & SW
Phone: (907) 450-8300 (x8300 on campus)
Toll-free: (800) 478-8226
helpdesk@alaska.edu
杏吧原创S
907-796-6400 (Helpdesk)
877-465-6400 (Toll Free)
uas.helpdesk@alaska.edu