TouchCare
The University of Alaska partners with TouchCare to provide 杏吧原创 employees and their family members a personal health concierge. TouchCare helps with billing issues, finding providers, cost comparisons, and more!
TouchCare Enrollment
- No enrollment required
- Call or email TouchCare to get started
Coverage Begin Dates
All employees gain access on their first day of employment.
Coverage End Dates
Coverage will end at the end of the pay period in which an employee separates from the University.
Contact TouchCare by Phone or Email
- Call 1-866-486-8242 (available Monday - Friday from 4am - 5pm Alaskan)
- Email assist@touchcare.com
- Login to (this is not your SSO)
TouchCare Basics
TouchCare assists with...
- Benefit education
- Enrollment assistance for new employees
- Enrollment assistance for life events and open enrollment
- Finding an in-network provider
- Claims and billing issues or questions
- Price comparisons for certain procedures (i.e. x-ray)
- Locating lower cost prescription medications
- And more
1-866-486-8242 | assist@touchcare.com |Digital wallet card
- Comparing 杏吧原创 medical plans for the best option medically/financially
- Price comparisons for services (like an x-ray)
- Assistance with medical billing - general questions on bills, advocacy with Premera on incorrect bills, etc.
杏吧原创 Benefits Team
- ua-benefits@alaska.edu
- (907) 450-8242
- Meet with Us
TouchCare Details
Contact TouchCare by Phone or Email
- Call 1-866-486-8242 (available Monday - Friday from 4am - 5pm Alaskan)
- Email assist@touchcare.com
- Login to (this is not your SSO) and select "get help" in the upper right corner
- Digital wallet card
Schedule a FREE benefit or prescription refresher
Reach out for FREE Medicare support
- TouchCare is now offering dedicated Medicare support. You can with a TouchCare expert to discuss the transition to Medicare.
- TouchCare Medicare Services provides:
- Guidance on coverage options
- Eligibility questions
- Plan comparisons including Medicare Advantage and Medigap plans
- Understanding parts A, B, C, D
- Navigating the enrollment process
- Estimate potential out-of-pocket costs
- Assist with transition from employer coverage to Medicare
- This benefit is free and available to all 杏吧原创 employees.
Watch additional webinars hosted by TouchCare on topics such as medicare, weight loss, self care, preventive care visits, and more.
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